6 Privacy Guarantees from RM 68 to Malaysian Members

Before reading the full policy, here are RM 68's 6 key commitments to protecting your privacy.

Bank-Grade Encryption

All data transmitted between your device and our servers RM 68 is encrypted using 256-bit SSL technology — the same security standard used by Malaysia's leading banks, including Maybank and CIMB.

No Sale of Data to Third Parties

RM 68 has never and will never sell, rent, or share members' personal data with any third party for commercial marketing purposes without your explicit consent.

Full Control in Your Hands

You have the right to access, correct, download or request deletion of your personal data at any time through your account settings RM 68 or by contacting our support team.

Secure Data Storage

Your data is stored on servers protected by strict access controls, intrusion detection systems and regular backups. Only authorised personnel may access sensitive data.

Data Minimisation

RM 68 only collects data that is strictly necessary to deliver our services. This "data minimisation" principle ensures we do not gather information that is irrelevant to the operation of the platform.

Data Breach Notification

In the event of any data security breach affecting your information, RM 68 is committed to notifying you within 72 hours via your registered email address.


1Introduction

RM 68 (hereinafter referred to as "we", "platform" or "RM 68") takes the privacy of your personal data very seriously. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you use the website, mobile application and all services provided by RM 68.

This document is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By registering for or using any of the services provided by RM 68, you agree to the collection and use of your personal data as described in this Privacy Policy.

Note: This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Guide RM 68 for a full overview of our platform policies.

2Personal Data We Collect

RM 68 collects various types of personal data depending on your interactions with our platform. Below are the categories of data we collect and the purposes for which they are used:

Data Category Examples of Information Requirements
Identity Data Full name, date of birth, MyKad/passport number Required (KYC)
Contact Data Email address, Malaysian phone number Required
Financial Data EWallet account details, transaction records in MYR Required
Technical Data IP address, device type, web browser, operating system Automatic
Usage Data Game history, betting records, session duration Automatic
Communication Data Support conversation records, complaints, feedback Where applicable

We do not collect sensitive data such as health information, religious beliefs, or political views unless directly relevant to a specific request, such as a voluntary self-exclusion programme on health grounds.

3How We Use Your Data

The personal data we collect is used solely for lawful purposes directly related to the provision of our services RM 68 to you:

  • Account Management: Creating and managing your account, verifying your identity, and processing your registration
  • Transaction Processing: Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, and handles withdrawals in MYR
  • Service Provision: Enables access to all games and platform features including Live Casino, slots, Sports Betting and lottery
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse
  • Legal Compliance: Fulfilling legal obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
  • Service Improvements: Analysing usage patterns to improve the user experience and develop new features
  • Service Communications: Sending important notifications related to your account, security, and service updates
  • Customer Support: Providing technical support and resolving member complaints in Bahasa Melayu
You may opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting the support team RM 68.

4Legal Basis for Data Processing

RM 68 processes your personal data on valid legal grounds. We rely on the following bases depending on the processing context:

  • Consent: For marketing communications and non-essential analytics, we rely on your explicit consent given at the time of registration
  • Contract Performance: Processing required to deliver the services you request, including transaction processing and account management
  • Legal Obligations: Processing required to comply with Malaysian law, including KYC and AML requirements
  • Legitimate Interests: Processing for platform security purposes, fraud prevention, and service improvement

5Sharing Your Data with Third Parties

RM 68 does not sell your personal data. We only share your data in the following limited circumstances:

  • Payment Service Providers: eWallet and banking service providers that process your transactions (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, FPX banks) receive only the data strictly necessary for transaction processing
  • Game Providers: Third-party gaming platforms that provide content for RM 68 may receive the minimum technical data required for gaming functionality
  • Statutory Authorities: We will disclose data when required by law, court order or official investigations by Malaysian authorities
  • Technical Service Providers: Third parties that support the technical operations of the platform (hosting, cybersecurity, analytics) are bound by strict confidentiality agreements
Important Guarantee: All third parties who receive your data are bound by data processing agreements that require them to protect your data to the same or higher standard than that which RM 68 applies.

6Cookies & Tracking Technologies

RM 68 uses cookies and similar tracking technologies to enhance your experience on our platform. The types of cookies we use are as follows:

Cookie Type Functionality Duration
Essential Cookies Login verification, session security, core platform functionality Session / 30 days
Performance Cookies Analysing usage patterns to improve the platform Up to 1 year
Functional Cookies Remembers your preferences (language, display settings) Up to 1 year
Security Cookies Detecting suspicious activity and protecting your account Session

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the platform RM 68. Performance and functional cookies require your consent and may be withdrawn at any time.

7Data Retention Period

RM 68 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. Our data retention guidelines are as follows:

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure for legal compliance purposes
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial legislation
  • KYC Data (Identity Verification): Retained for the duration of the active account and a minimum of 5 years after account closure
  • Support Communication Logs: Retained for 3 years after the resolution of an issue
  • Technical & Analytics Data: Segregated and anonymised after 12 months

Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 and the policies of RM 68, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction through your account settings or by contacting RM 68 support.

Right to Erasure

You may request the deletion of your data, subject to legal obligations that require us to retain certain records.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without providing any reason.

Data Portability Rights

You may request your data in a machine-readable format for transfer to another service provider.

To exercise any of the rights above, please contact the Data Protection Officer RM 68 via email at privacy@rm68.ws. We will respond within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

9Data Security Measures

RM 68 implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, loss, damage or disclosure:

  • Data Encryption: SSL/TLS 256-bit for all data in transit; AES-256 encryption for stored data
  • Access Controls: Principle of least privilege — access to specific data is granted only to staff who require it to carry out their assigned duties
  • Two-Factor Authentication: Available to all member accounts; required for internal administration
  • Security Auditing: Independent security audits are conducted periodically by qualified third parties
  • Staff Training: All staff RM 68 undergo regular data protection training
  • Incident Response Plan: Dedicated procedures for detecting, reporting and responding to data breaches within 72 hours
While we implement all reasonable security measures, no system can guarantee 100% security. We encourage you to also protect your account by using a strong password and keeping your login credentials confidential.

10Children's Privacy

Services RM 68 is intended solely for individuals aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Should we discover that personal data of a minor has been collected without valid parental or guardian consent, we will promptly delete such data and close the associated account.

If you are a parent or guardian and believe your underage child has registered on RM 68, please contact us immediately at privacy@rm68.ws so we can take immediate action.

11Amendments to the Privacy Policy

RM 68 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. You will be notified of any material changes via your registered email or an in-platform notification at least 14 days before the changes take effect.

The latest version of this Privacy Policy is always available on this page. The "Last updated" date at the top of the page indicates when the most recent changes were made. We encourage you to check this page periodically.

12Contact Our Data Protection Officer

For any questions, concerns or requests relating to this Privacy Policy or the use of your personal data by RM 68, please contact our Data Protection Officer:

RM 68 Data Protection Officer
Email: privacy@rm68.ws
General Support: support@rm68.ws
Response Time: Within 14 business days
Languages: Bahasa Melayu & English, 24/7

We are committed to addressing every privacy-related enquiry thoroughly and within a reasonable timeframe. Your satisfaction and the trust you place in RM 68 is our top priority.


Your Data Is Safe with RM 68 – Join Us Today

With enterprise-grade data protection and an unwavering commitment to your privacy, RM 68 is an online entertainment platform you can rely on completely. Register now and enjoy a safe gaming experience.

  • SSL 256-bit Protected
  • Malaysia PDPA Compliance
  • Data is never sold to third parties
Bahasa Melayu